What If You Could Focus on What You Do Best?
You want to spend more time growing your business, but you are drowning in the right now.
You’re focused on tasks that are essential to keeping the business running but are not what you envisioned yourself doing as a CEO (or what you really want to be doing).
Now, imagine having a partner in your business who:
- Delegated tasks and ensured that operations were running smoothly
- Gave feedback on your strategic ideas and facilitated their successful execution
- Organized, standardized, and documented essential operational processes
- Managed projects and their budgets (including launches)
- Developed and monitored KPIs
That’s where I come in! As a certified online business manager (OBM), my role is to manage the backend operations of your business so you have more time to fully step into your CEO role.
My Name is Brittany Younger
I’ve worked in project management in various industries for almost 10 years.
After graduating from the University of Southern California with a degree in psychology (fight on!), I worked in a child development research lab with the USC Law School. Within a year, I was managing the lab with its 15-20 undergraduate research assistants, 3 full-time staff members, and 6-8 concurrent research projects (whew!).
Our work inspired me to get a Master’s degree in Social Work (MSW). During my first-year internship, I became frustrated by the lack of interest in improving programs, so I decided I wanted to be in a position where I could make that standard practice. I focused on community organizing, planning, and administration during the rest of the program.
After graduating with my MSW, I worked in the nonprofit healthcare industry, first in quality improvement and then in health education and wellness. I was able to do some wonderful work during that time. A few accomplishments I’m particularly proud of: executing a direct-mail program of at-home colon cancer screening kits, launching online diabetes education programs, implementing an annual, company-wide breast cancer screening awareness campaign, and managing a community health worker program. I also completed a green belt certification in Lean and Six Sigma methodology.
Searching for my next step, I found that the skills I’d developed during my career plus my natural desire to make order out of chaos filled a need for online business owners. I now help them spend less time drowning in operations and more time being visionaries and strategists in their business.
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Monthly OBM Services
For those who want ongoing support
With my monthly retainer services, you get a full-scope OBM. My role is to make sure the right things are done by the right person at the right time.
Monthly OBM services include:
✓ Project & launch management
✓ Team management (including hiring)
✓ Metrics tracking & analysis
✓ Systems analysis, setup, and improvement
✓ Implementation of marketing plan
✓ Creation of standard operating procedures
$3,000 to $4,500/mo
*Note: There is a 3-month commitment for new clients.
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Software Implementation
For those who want a done-for-you software implementation
With a Software Implementation, the work is done for you! After our Systems Audit, I will take what we’ve discussed and implement it for you within 3 business days.
The Software Implementation includes:
✓ 90 minute systems audit call with me and your key team members
✓ Build out of chosen software(s)
✓ Live training call after implementation + recording
✓ Walk-through videos for reference
✓ 14 days of support through Slack